Striker Style Soccer

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RETURNS

At Striker Style Soccer, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

1. Eligibility for Returns

  • Items must be returned within 14 days of delivery.
  • Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
  • Personalized or custom-made jerseys (including names, numbers, or patches) cannot be returned or exchanged unless there is a manufacturing defect.
  • Sale and clearance items are final sale and cannot be returned.

2. How to Request a Return

  1. Email us at info@support.strikerstylesoccer.com with your order number and reason for return.
  2. We will provide return instructions and the return shipping address.
  3. You are responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

  • Once we receive and inspect your item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 5–7 business days.
  • Shipping costs are non-refundable (unless the return is due to our error).

4. Exchanges

  • We offer exchanges for different sizes of the same item, subject to availability.
  • If the requested size is not available, we will issue a refund instead.

5. Damaged or Incorrect Items

If you receive a defective, damaged, or wrong item, contact us within 3 days of delivery with photos, and we will arrange a replacement or refund at no extra cost to you.

6. Contact Us

For any questions about returns or exchanges, please contact our customer service team:
📧 info@support.strikerstylesoccer.com
📞 +44 7563 574669

Questions

How long do I have to return an item?

Items must be returned within 14 days of delivery.

What condition does it need to be in?

Unused, unwashed, and in its original condition with all tags and packaging intact.

Can I return a personalized jersey?

Personalized or custom-made jerseys (including names, numbers, or patches) cannot be returned or exchanged unless there is a manufacturing defect.

Can I exchange for a different size?

Yes, for a different size of the same item, subject to availability. If the size you need is not available, we will issue a refund instead.

When will I get my refund?

Approved refunds are processed to your original payment method within 5–7 business days. Return shipping is paid by you unless the item is defective or incorrect.