Refund Policy

Last updated: 26 October 2026

This policy explains when an order from Striker Style Soccer can be refunded.

Made-to-order products

All our products are made to order. We manufacture each item from scratch for your order, according to your choices – including any name, number or custom design you request. Our products are not original or official club products, and they are not official player versions or fan versions from a club or its kit supplier. Design details shown on a product – such as crests, sponsor and maker logos, patches and embroidery – are made by us as part of your made-to-order item.

Because this is explained before you order, an item not being an original or official product is not a reason for a refund. Please read the product page before you order.

Custom orders: no refunds

Custom orders are made specially for you, so we do not offer refunds on custom orders. A custom order is any shirt personalised with a name, number or patches, or made to your own measurements.

If a custom order arrives damaged, defective or incorrect, contact us within 3 days of delivery with photos and we will arrange a replacement at no extra cost to you.

Other items

• Items can be returned within 14 days of delivery.
• They must be unused, unwashed and in their original condition, with all tags and packaging intact.
• Sale and clearance items are final sale and cannot be returned.
• You are responsible for return shipping costs unless the item is defective or incorrect.
• We offer exchanges for a different size of the same item, subject to availability; if that size is not available, we will issue a refund instead.

How refunds are paid

Once we receive and inspect your return, we will tell you whether your refund is approved. Approved refunds are processed to your original payment method within 5–7 business days. Shipping costs are non-refundable unless the return is due to our error.

Damaged or incorrect items

If you receive a defective, damaged or wrong item, contact us within 3 days of delivery with photos and we will put it right at no extra cost to you.

How to request a return

Contact us with your order number and the reason for your return. We will send you return instructions and the return address. See also our Returns policy and Shipping policy.

Contact us

Email info@support.strikerstylesoccer.com or call / WhatsApp +44 7563 574669. You can also use our contact form. Please include your order number.

Striker Style Soccer is operated by Noosham LTD.